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FAQ Groups: My Account

How do I get an online account?

When you get a library card, you automatically have an online account.  To log in, visit http://catalog.oslri.net/ and click the Login to My Account link.  Enter your 14-digit library card number (no spaces or dashes) and enter your PIN.

If you did not establish a PIN when you registered for your library card, leave the PIN field blank and click Submit.  You will be prompted to create a PIN.

How do I get a PIN?

If you did not establish a PIN when you received your library card, you are required to set one up the first time you log into your online account.  Click the Login To My Account link from the Ocean State Libraries Catalog.  Enter your library card number (all 14 digits, no spaces or dashes), then click Submit.  You will be asked to create a PIN.  Your PIN must be between 4 and 8 numbers only and cannot contain patterns or a series of repeating numbers.

One (or more) of the titles in my Reading History is listed as “Record b# is no longer available.” Why is this?

Occasionally, due to regular database maintenance or the withdrawal of items, we must remove records from our database. Unfortunately, this results in the loss of information about titles which may have been in your Reading History.

How do I renew my items online?

After logging into My Account, select the link for the Items currently checked out. You can Renew All, or click the check boxes in the Renew column for the items you wish to renew, and then click Renew Selected Items. Some items, including those that are overdue, may not be renewable online.

Why am I unable to renew my items online?

The system will not renew your items if one of the following conditions apply:

  • Another patron has a request (hold) on the title.
  • Renewal limit has been reached.  This varies by library and material.
  • The overdue fines on your account have exceeded the $5.00 limit.
  • Your patron record has expired.

Please contact a staff person at any OSL library to assist you with your account.

When I tried to renew material, I got a message saying: “You cannot renew items because your registration has expired.” How do I renew my registration?

To renew your library card registration, please visit your local OSL library.

Can I receive Email reminders for items that will be due soon?

If you have an email address in your library account, you will automatically receive a Courtesy Reminder 2 days before an item is due.

Can I pay my fines online?

Yes! Login to your account and choose $# in unpaid fines and bills.  If the total amount is over the $1.00 threshold, you will see a Pay Online link.  Follow the prompts and enter your credit card information.  If you would like a receipt emailed to you, enter your email address on the payment form.

What credit card types do you accept to pay fines online?

We accept Visa and Mastercard as well as most debit cards.

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