Hold Pickup and Overdue alerts are sent between 9:00 am and 6:00 pm. You will receive one (1) text alert message for each hold item.
Reminder text alerts are sent out at 9:00 am two (2) days before your item(s) are due.
FAQ Groups: Text Alerts
How much does it cost?
Library Text Alerts is a free service offered at no charge for anyone with an Ocean State Libraries card. Text message and data charges may apply depending on your phone plan.
What type of devices will Text Alerts send messages to?
Library Text Alerts can send messages to any device that has a cellular number and is enabled to receive standard text messages.
Will my mobile carrier charge me to receive a Text Alert?
That depends on your service provider and plan. We encourage you to check with your carrier to determine if there are additional charges.
I am not receiving the Text Alerts. What should I do?
Shortly after registering for the service you should receive a confirmation text. If you do not receive the confirmation message, return to the form and opt in again. A typo in your phone number will prevent you from receiving messages.
Some cell phone providers provide the ability to filter text messages. You may need to allow incoming messages from 82453 or 35143 short codes.
I Opted In, but I entered the wrong phone number. What should I do now?
Opt in again with the correct phone number. The incorrect phone number will automatically be deleted from the system.
When I Opted In, I was advised that I would receive a confirmation text message, which I did not receive. What should I do now?
Opt in again. Double check that you have entered your cell number correctly. The incorrect phone number will automatically be deleted from the system. Be sure that your message filters are set to allow messages from 82453 or 35143 short codes.
My cell number has changed. What can I do to continue to receive Library Text Alerts?
Opt in again using your new number and provider, your old number will be removed from the system.
How do I Opt Out from Library Text Alerts?
To opt out from the Library Text Alerts, send a text message with the word STOP, STOP ALL, END, QUIT, CANCEL or UNSUBSCRIBE to 82453 or 35143 from your mobile phone and we will unsubscribe you from our service. You will not receive any additional text messages via your mobile phone.
You may also opt out by logging into your patron record and updating your patron record.
- Go to http://catalog.oslri.net/ and click the Login to Your Account link.
- Click on the Modify Email / Text Alert Options link.
- Scroll down and uncheck the box next to ‘Opt In’ to Text Messaging.
- Submit the form.